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Frequently Asked Questions (FAQS)

Gift Voucher Information
Home FAQS

Frequently Asked Questions (FAQS)

🤔 What can I give as a gift?

Artefor is a gastronomic space opened at the end of 2024, in Poble-sec (Barcelona), to promote cheese culture in our country. It is a place designed to discover the universe of such a characteristic product as cheese. At Artefor we have two different spaces, designed for experiences mainly oriented towards the knowledge of cheese and the world that surrounds it, such as wine, among others:

  • ● Tasting Space: works as a restaurant, where you can come and enjoy our gastronomic proposal freely. We offer cheese tasting boards selected by our experts and adapted to your palate. We are open from Tuesday to Saturday (updated hours on Google), and we recommend booking in advance.
  • ● Pairing Classroom: is a space dedicated to guided activities, where we delve into the world of cheese and wine through guided tastings by our in-house cheesemakers, along with guests from the gastronomic world. They last 90 minutes and take place on Wednesdays and/or Thursdays. Activities can be booked through our website. This classroom is also available for private events and group meetings.

💵 How does the purchase process for gifting Artefor work?

1. Choose the gift voucher option you want to give.

You can gift a tasting in the tasting room (€25/pp) or an activity in the pairing room (€30 to €45/pp). The price of activities varies depending on the winery, cheesemaker, or influencer visiting us. It includes a cheese board and 3 glasses of wine with a 90-minute guided explanation from our experts.

2. Add extras if you wish.

Add €10 vouchers to spend in our shop + Number of Vouchers (you can add as many as you want: 1, 2, 3...).

3. Complete the payment securely.
4. You will receive a confirmation email.

You will receive a confirmation email with a link to download the gift voucher in PDF format, ready to print or send digitally.

🎁 How can I use my Gift Voucher?

To redeem a Gift Voucher for an activity registration, you will need the booking code that appears on the voucher. Once you have it, you can use it during the booking process.

🔄 Can I redeem the Gift Voucher for any activity?

Yes. You can redeem the Gift Voucher for the activity that interests you most, regardless of the type of activity. The total value of the voucher is taken into account (not the number of people, nor if the voucher is for a type 1, 2, or 3 activity).

💰 What happens if the Gift Voucher value does not match the booking price?

There are three possible scenarios:

1️⃣ The Gift Voucher value is higher than the total booking price

If your Gift Voucher amount is higher than the booking price:

  • ● A new Gift Voucher will be automatically generated with the remaining amount.
  • ● This new voucher can be used for future bookings.
2️⃣ The Gift Voucher value is lower than the total booking price

If your Gift Voucher amount does not cover the total booking price:

  • ● The difference must be paid to complete the registration.
3️⃣ The Gift Voucher value matches the total booking price

If the Gift Voucher amount is exactly the same as the total price:

  • ● The booking will be confirmed at no additional cost.